It is important to note that issues are quite rare with the HALTER LoadAssistant for the simple reason that it is a well-considered and standardized system. It is very robust and we only use A-class components which guarantees the reliability of the machine. The possibility of a malfunction is eliminated with safety sensors on the grippers that constantly detect their status. In the event that there is still an issue, 90% of these cases can be solved over the telephone. Should it still be necessary to have an engineer on site, you can count on the availability of well-trained and certified specialists, who have access to all parts deliverable from stock.